High performing teams don’t happen by accident. In fact, dysfunction is the default!
However, it is possible to systematically and reliably create a culture of sustained high performance.
The focus of Michelle and Shaun’s work with teams is summarised by our Extraordinary Teams Model™.


Michelle and Shaun work closely with executive and senior leadership teams to get better aligned, build trust, cultivate cultures of compassionate candour, improve execution and lift capability.
It is a real privilege to have helped hundreds of teams across the Asia-Pacific region over the past decade.

High levels of interpersonal trust, integrity, strong relationships
Aligning on what success looks like as a team: the Why, the What, the How
Compassionate candour open communication psychological safety speaking up

The Extraordinary Teams Diagnostic is like a 360º on the team itself by every member of the team (including the leader). We developed this tool to remove the guess work out of diagnosing and prescribing team interventions and for measuring progress. We use this tool to great effect with executive teams, leadership teams and functional teams across a wide variety of industries.
Every team completes the diagnostic at least twice:
The Extraordinary Teams Diagnostic produces two reports:
